VRNT vs WDAY

Verint Systems Inc.

Verint Systems Inc. provides customer engagement solutions worldwide. It offers various applications for use in Forecasting and Scheduling, which understands the work needed to meet and exceed customer expectations; Quality and Compliance that uses automation and analytics for customer interactions for attended and self-service channels; Interaction Insights, which extracts insights from structured and unstructured customer interactions and activities; Real-Time Work that supports in-the-moment workforce activities; Self-Service, which connects customers and employees with information, resources, and support; Case Management that helps employees to improve efficiency, time to resolution, compliance, and customer satisfaction; and Knowledge Management, which help agents to deliver stellar service with tools. The company also provides Digital Experience that monitors customer-initiated feedback via web and mobile channels; Enterprise Experience, which captures experience data across various channels and unify feedback; Interaction Experience that uses voice surveys and contact center interaction to understand and improve the effectiveness of people, products, and processes; and Predictive Experience, which listens and acts on customer and employee experiences. In addition, it offers engagement data management applications for data management, enrichment, and compliance solutions, as well as cloud platform services. The company was incorporated in 1994 and is headquartered in Melville, New York.

Workday Inc.

Workday, Inc. provides enterprise cloud applications worldwide. Its applications help its customers to manage critical business functions and optimize their financial and human resources. The company offers a suite of financial management applications, which enable chief financial officers to maintain accounting information in the general ledger; manage financial processes; identify real-time financial, operational, and management insights; enhance financial consolidation; reduce time-to-close; promote internal control and auditability; and achieve consistency across finance operations. It also provides cloud spend management solutions; a suite of human capital management applications that allows organizations to manage the entire employee lifecycle from recruitment to retirement; Workday applications for planning; and applications for analytics and reporting, including augmented analytics to surface insights to the line of business in simple-to-understand stories, machine learning to drive efficiency and automation, and benchmarks to compare performance against other companies. In addition, the company offers Workday applications serving industries, such as healthcare, higher education, and professional services. It serves technology, financial services, business and professional services, healthcare and life sciences, manufacturing, retail, and hospitality industries; and educational institutions, government agencies, and nonprofit organizations. Workday, Inc. has a strategic partnership with Google LLC to digitally transform enterprises worldwide. The company was formerly known as North Tahoe Power Tools, Inc. and changed its name to Workday, Inc. in July 2005. Workday, Inc. was founded in 2005 and is headquartered in Pleasanton, California.