Cloud Subscriber Growth of 18% Drives Cloud Revenue Increase of 12%

Net Income of $5.3 Million versus Loss of $23.9 Million in the Prior Year

Adjusted EBITDA of $14.2 Million, 21.8% Adjusted EBITDA Margin, Up from 18.6% in the Prior Year

Free Cash Flow of $3.6 Million, Adjusted Free Cash Flow of $6.7 Million

Company Narrows 2022 EBITDA and Revenue Guidance Ranges

BRIDGEWATER, N.J., Aug. 09, 2022 (GLOBE NEWSWIRE) -- Synchronoss Technologies Inc. ("Synchronoss" or the "Company") (NASDAQ:SNCR), a global leader and innovator in cloud, messaging, and digital products and platforms, today reported financial results for its second quarter ended June 30, 2022.

Second Quarter and Recent Operational Highlights:

Announced 18% year-over-year Cloud subscriber growth for the second quarter of 2022, an improvement from a 16% increase for the second quarter of 2021. The strong growth has been driven by continued adoption of the Company's Cloud product with existing and newly launched customers, including Verizon and AT&T.
Launched two new premium Personal Cloud solutions with Telkomsigma, the IT and digital services arm of Telkomsel, Indonesia's largest mobile operator. Following an announced agreement in November, Telkomsigma is now making its Floudrive service, powered by Synchronoss Personal Cloud, available to university students and 170 million Telkomsel mobile customers in Indonesia, another key APAC market in the Company's geographic expansion of its core offering.
Signed a new Personal Cloud Letter of Intent with Street Cred Capital, a leading fintech solutions provider in the mobile industry that has customers at major North American carriers, MVNOs, and retailers. The new relationship allows subscribers to finance Synchronoss Cloud, along with other products and accessories.
Recognized as a 2022 ‘Product of the Year' winner for Synchronoss Personal Cloud from Cloud Computing Magazine, underscoring the quality of innovation and service in the Company's core business. The 2022 Cloud Computing Product of the Year Award recognizes vendors with the most innovative and beneficial cloud products and services that have been available to deploy within the past year.
Certified and deployed the Synchronoss Personal Cloud and Email Suite on the Alibaba and Google Cloud Hosting Platforms, respectively. These platform extensions provide customers with the flexibility to select the hosting platform of their choice to deploy and scale Synchronoss solutions.
Completed sale to iQmetrix of the Company's Digital Experience Platform ("DXP") and Activation Solutions ("Activation") businesses. This transaction supports the Company's goals of enhanced operating flexibility through a leaner business model focusing on its Cloud and Messaging portfolios and provides additional liquidity to support an improved capital structure.

Management Commentary

"Our double-digit Cloud revenue increase in the second quarter marked the fourth consecutive period of year-over-year growth in Cloud, denoting twelve months of consistent topline improvement and accelerated growth in our core business," stated Jeff Miller, President and CEO of Synchronoss. "Our resilient performance continues to be driven by healthy subscriber growth, which hit 18% for the second straight quarter, leading to record gross margins and an improved cash flow profile. Operationally, we are continuing to drive growth with existing customers while also expanding into new markets and verticals. In just the last few weeks, we successfully launched two new premium Personal Cloud solutions with Telkomsel, marking the first phase of our deployment and opening the door to an additional 170 million potential customers. Early today, we also announced a Letter of Intent signing with Street Cred Capital, which further highlights the market expansion opportunities we are realizing for Synchronoss Cloud.

"While the global economic environment has caused delays in some customer decision making, our overall pipeline remains strong. The ongoing proliferation of 5G deployments should drive greater access to fixed wireless solutions enabling wider adoption of our Cloud for Home offering. We also continue to have significant expansion opportunities within our existing and newly launched customers. Collectively, we believe Synchronoss stands at the nexus of several major tailwinds that support our vision of sustainable, high-margin revenue growth now and in the years to come."

Key Performance Indicators ("KPIs"):

Strong Cloud subscriber growth of 18% was the key catalyst to a 12% year-over-year increase in second quarter Cloud revenue, continuing the Company's trend of double-digit subscriber growth.
Invoiced Cloud revenue increased 10.3% year-over-year to $37.4 million in the second quarter. This non-GAAP measure is reconciled within the financial statements below. This KPI is intended to provide greater transparency in the underlying Cloud revenue trends as it is not impacted by changes in deferred and unbilled revenue.
Quarterly recurring revenue was 86.6% of total revenue, an increase from 84.9% of total revenue in the first quarter.
GAAP revenue breakdown by product is included below:

	Q2 2022 vs Q2 2021
(in thousands)	Q2 2022 Revenue	Q2 2021 Revenue	% Increase/ (Decrease)	% of Total Q2 2022 Revenue
Cloud	$43,477	$38,891	11.8%	66.6%
Digital	10,437	12,131	(14.0)%	16.0%
Messaging	11,322	20,510	(44.8)%	17.4%
	$65,236	$71,532		100.0%

Second Quarter 2022 Financial Results:

Total revenue decreased 9% to $65.2 million from $71.5 million in the prior year period. Revenue growth in the Cloud business was offset by one-time, accelerated revenue received from the Company's CCMI contract in the previous year as well as the Company's divestiture of the DXP and Activation assets in the quarter.
Gross profit decreased 3% to $42.9 million (65.8% of total revenue) from $44.4 million (62.1% of total revenue) in the prior year period, primarily attributable to decreased revenue in the Company's Messaging business from the CCMI dissolution and the previously noted sale of the DXP and Activation assets. The increase in gross margin was primarily attributable to increased revenue from high-margin Cloud subscriber growth, a license sale during the quarter and ongoing benefits from cost saving initiatives.
Income (loss) from operations was $4.9 million compared to a loss of ($4.1) million in 2021. The improvement in operating income was a result of increased high margin Cloud revenue, reduced SG&A expenses, greater efficiency of R&D resources and other cost saving initiatives.
Net income (loss) improved to $5.3 million, or $0.06 per share, compared to net loss of ($23.9) million, or ($0.54) per share, in the prior year period. The significant improvement in net income was primarily attributable to operational improvements and lower preferred stock dividends resulting from the Company's June 2021 recapitalization.
Adjusted EBITDA (a non-GAAP metric reconciled below) increased 7.0% to $14.2 million from $13.3 million in the prior year period. The increase in adjusted EBITDA resulted from increased revenue from high-margin Cloud subscriber growth and cost saving initiatives implemented throughout the prior year.
Cash and cash equivalents were $25.5 million at June 30, 2022, compared to $21.7 million at March 31, 2022 and $31.5 million at December 31, 2021. Free cash flow was $3.6M and adjusted free cash flow was $6.7M. Contributing to positive cash flow during the second quarter was $4.3 million received in tax refunds.

Financial Commentary

Company CFO Taylor Greenwald added, "The second quarter was highlighted by meaningful profitability improvements in several key metrics as we increased gross margin to an all-time-high of 65.8%, delivered net income of $5.3 million and recorded adjusted EBITDA of $14.2 million or 21.8% of revenue. The Company also produced $3.6 million in positive, unadjusted free cash flow and $6.7 million of adjusted free cash flow, thanks in part to a $4.3 million tax refund received during the period. The strong quarterly performance resulted from the underlying strength of the Cloud business, which will continue to be a catalyst for growth."

2022 Financial Outlook

Compared to the second quarter of 2022, management expects third quarter revenue and adjusted EBITDA to be down slightly after factoring in an approximate $2 million impact from the sale of the DXP and Activation assets in the second quarter and recognition of approximately $4 million in deferred, non-cash revenue from the Cloud business, which benefited the second quarter and will not repeat in the third quarter. While the Company still expects to be free cash flow positive, on an adjusted basis, for the year, management expects third and fourth quarter cash flow results to decline moderately compared to the second quarter due to the non-recurring tax refund and timing of cash receipts and expenses. Looking to 2023, the Company expects to be free cash flow positive, on an unadjusted basis, given the trajectory of its Cloud business and the actions taken to drive down its cost structures.

Based on the financial performance in the first half of 2022 and better visibility into the remainder of the year, the Company is narrowing the range of its full year 2022 adjusted EBITDA expectations to between $48.0 million and $55.0 million from a previous range of $45.0 million to $55.0 million.

Additionally, the Company now expects GAAP revenue for the fiscal year ending December 31, 2022 to range between $260.0 million and $270.0 million. The comparable 2021 revenue is $265.0 million after adjusting for the divestiture of the Company's DXP and Activation assets. Despite delay in some customer decision making and expectations due to the macroeconomic environment, the sales pipeline remains healthy and subscriber growth continues to be strong. Synchronoss is reiterating its projection for Cloud subscriber growth to continue at a double-digit rate on a year-over-year basis in 2022.

A reconciliation of GAAP to non-GAAP results has been provided in the financial statement tables included in this press release. An explanation of these measures is included below under the heading "Non-GAAP Financial Measures."

Conference Call

Synchronoss will hold a conference call today, August 9, 2022, at 4:30 p.m. Eastern time (1:30 p.m. Pacific time) to discuss these results.

Synchronoss management will host the call, followed by a question-and-answer period.

Registration Link: Click here to register

Please register online at least 10 minutes prior to the start time. Upon registration, the webcast platform will provide dial-in numbers and a unique access code. If you have any difficulty with registration or connecting to the conference call, please contact Gateway Investor Relations at 949-574-3860.

The conference call will be broadcast live and available for replay here and via the Investor Relations section of Synchronoss's website.

Non-GAAP Financial Measures

Synchronoss has provided in this release selected financial information that has not been prepared in accordance with GAAP although this non-GAAP financial information is derived from numbers that have been prepared in accordance with GAAP. This information includes historical non-GAAP revenues, gross profit, adjusted EBITDA, operating income (loss), net income (loss), effective tax rate, and earnings (loss) per share. Synchronoss uses these non-GAAP financial measures internally in analyzing its financial results and believes they are useful to investors, as a supplement to GAAP measures, in evaluating Synchronoss' ongoing operational performance. Synchronoss believes that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends, and in comparing its financial results with other companies in Synchronoss' industry, many of which present similar non-GAAP financial measures to investors. As noted, the non-GAAP financial results discussed above add back fair value stock-based compensation expense, acquisition-related costs, which include restructuring and cease-use lease expense, litigation, remediation and refiling costs and amortization of intangibles associated with acquisitions.

Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures as detailed above. Investors are encouraged to also review the Balance Sheet, Statement of Operations, and Statement of Cash Flow. As previously mentioned, a reconciliation of GAAP to non-GAAP results has been provided in the financial statement tables included in this press release.

Forward-Looking Statements

This press release includes statements concerning Synchronoss and its future expectations, plans and prospects that constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. For this purpose, any statements contained herein that are not statements of historical fact may be deemed to be forward-looking statements. Without limiting the foregoing, the words "may," "should," "expects," "plans," "anticipates," "could," "intends," "believes," "potential" or "continue" or other similar expressions are intended to identify forward-looking statements. Synchronoss has based these forward-looking statements largely on its current expectations and projections about future events and financial trends that it believes may affect its business, financial condition and results of operations. These forward-looking statements speak only as of the date of this press release and are subject to a number of risks, uncertainties and assumptions including, without limitation, risks relating to the Company's ability to sustain or increase revenue from its larger customers and generate revenue from new customers, the Company's expectations regarding expenses and revenue, the sufficiency of the Company's cash resources, the impact of legal proceedings involving the Company, including the investigation by the Department of Justice of certain current and former employees of Company, which the Company may be required to indemnify, described in the Company's most recent SEC filings, and other risks and factors that are described in the "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" sections of the Company's Annual Report on Form 10-K for the year ended December 31, 2021, which are on file with the SEC and available on the SEC's website at www.sec.gov. The company does not undertake any obligation to update any forward-looking statements contained in this press release as a result of new information, future events or otherwise.

About Synchronoss

Synchronoss Technologies (NASDAQ:SNCR) builds software that empowers companies around the world to connect with their subscribers in trusted and meaningful ways. The company's collection of products helps streamline networks, simplify onboarding, and engage subscribers to unleash new revenue streams, reduce costs and increase speed to market. Hundreds of millions of subscribers trust Synchronoss products to stay in sync with the people, services, and content they love. Learn more at www.synchronoss.com.

Media Relations Contact:

Domenick Cilea

Springboard

dcilea@springboardpr.com

Investor Relations Contact:

Matt Glover and Tom Colton

Gateway Group, Inc.

SNCR@gatewayir.com

-Financial Tables to Follow-

SYNCHRONOSS TECHNOLOGIES, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited) (In thousands)

	June 30, 2022		December 31, 2021
ASSETS
Cash and cash equivalents	$	25,512	$	31,504
Accounts receivable, net		43,306		47,586
Operating lease right-of-use assets		22,791		26,399
Goodwill		209,806		224,577
Other assets		115,453		120,668
Total assets	$	416,868	$	450,734

LIABILITIES AND STOCKHOLDERS' EQUITY
Accounts payable and accrued expenses	$	64,032	$	73,013
Deferred revenues		19,233		22,916
Debt, non-current		133,826		133,104
Operating lease liabilities, non-current		32,442		36,095
Other liabilities		8,124		9,778
Preferred stock		68,348		72,505
Redeemable noncontrolling interest		12,500		12,500
Stockholders' equity		78,363		90,823
Total liabilities and stockholders' equity	$	416,868	$	450,734

SYNCHRONOSS TECHNOLOGIES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited) (In thousands, except per share data)

	Three Months Ended June 30,						Six Months Ended June 30,
		2022			2021			2022			2021
Net revenues	$	65,236		$	71,532		$	131,102		$	137,031
Costs and expenses:
Cost of revenues¹		22,316			27,142			47,155			55,779
Research and development		13,460			17,197			29,251			34,594
Selling, general and administrative		15,288			21,909			33,185			39,837
Restructuring charges		1,019			877			1,704			1,590
Depreciation and amortization		8,259			8,485			16,293			18,352
Total costs and expenses		60,342			75,610			127,588			150,152
Income (loss) from operations		4,894			(4,078	)		3,514			(13,121	)
Interest income		118			25			210			30
Interest expense		(3,343	)		(144	)		(6,668	)		(239	)
Gain on divestiture		2,622			—			2,622			—
Other income (expense), net		4,065			1,576			5,769			(1,820	)
Income (loss) from operations, before taxes		8,356			(2,621	)		5,447			(15,150	)
(Provision) benefit for income taxes		(435	)		201			(563	)		364
Net income (loss) from operations		7,921			(2,420	)		4,884			(14,786	)
Net (loss) income attributable to redeemable noncontrolling interests		(75	)		(50	)		(190	)		286
Preferred stock dividend		(2,519	)		(21,476	)		(4,957	)		(32,006	)
Net income (loss) attributable to Synchronoss	$	5,327		$	(23,946	)	$	(263	)	$	(46,506	)

Earnings (loss) per share:
Basic	$	0.06		$	(0.54	)	$	—		$	(1.07	)
Diluted	$	0.06		$	(0.54	)	$	—		$	(1.07	)
Weighted-average common shares outstanding:
Basic		87,124			44,131			86,031			43,438
Diluted		89,249			44,131			86,031			43,438

SYNCHRONOSS TECHNOLOGIES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited) (In thousands)

	Six Months Ended June 30,
		2022			2021
Net income (loss) from continuing operations	$	4,884		$	(14,786	)
Adjustments to reconcile net loss to net cash provided by operating activities:
Non-cash items		17,432			22,584
Changes in operating assets and liabilities		(15,588	)		369
Net cash provided by operating activities		6,728			8,167

Investing activities:
Purchases of fixed assets		(573	)		(1,250	)
Purchases of intangible assets and capitalized software		(10,695	)		(10,959	)
Other investing activities		7,500			550
Net cash (used in) provided by investing activities		(3,768	)		(11,659	)

Net cash (used in) provided by financing activities		(8,517	)		2,687
Effect of exchange rate changes on cash		(435	)		(296	)
Net decrease in cash and cash equivalents		(5,992	)		(1,101	)

Cash and cash equivalents, beginning of period		31,504			33,671
Cash and cash equivalents, end of period	$	25,512		$	32,570

SYNCHRONOSS TECHNOLOGIES, INC.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(Unaudited) (In thousands, except per share data)

	Three Months Ended June 30,						Six Months Ended June 30,
		2022			2021			2022			2021
Non-GAAP financial measures and reconciliation:
GAAP Revenue	$	65,236		$	71,532		$	131,102		$	137,031
Less: Cost of revenues		22,316			27,142			47,155			55,779
Gross Profit		42,920			44,390			83,947			81,252
Add / (Less):
Stock-based compensation expense		139			379			360			857
Restructuring, transition and cease-use lease expense		148			—			971			27
Adjusted Gross Profit	$	43,207		$	44,769		$	85,278		$	82,136
Adjusted Gross Margin		66.2	%		62.6	%		65.0	%		59.9	%

	Three Months Ended June 30,						Six Months Ended June 30,
		2022			2021			2022			2021
GAAP Net loss attributable to Synchronoss	$	5,327		$	(23,946	)	$	(263	)	$	(46,506	)
Add / (Less):
Stock-based compensation expense		964			2,345			2,891			5,066
Restructuring, transition and cease-use lease expense		1,381			2,918			3,392			4,975
Amortization expense		2,490			3,206			5,033			6,815
Litigation, remediation and refiling costs, net		(1,292	)		3,607			(315	)		3,542
Non-GAAP Net income (loss) attributable to Synchronoss	$	8,870		$	(11,870	)	$	10,738		$	(26,108	)

Diluted Non-GAAP Net income (loss) per share	$	0.10		$	(0.27	)	$	0.12		$	(0.60	)

Weighted shares outstanding - Dilutive		89,249			44,131			86,031			43,438

SYNCHRONOSS TECHNOLOGIES, INC.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(Unaudited) (In thousands, except per share data)

	Three Months Ended															Six Months Ended
	Jun 30, 2022			Mar 31, 2022			Dec 31, 2021			Sep 30, 2021			Jun 30, 2021			Jun 30, 2022			Jun 30, 2021
Net loss attributable to Synchronoss	$	5,327		$	(5,590	)	$	(2,114	)	$	(9,831	)	$	(23,946	)	$	(263	)	$	(46,506	)
Add / (Less):
Stock-based compensation expense		964			1,927			1,950			2,289			2,345			2,891			5,066
Restructuring, transition and cease-use lease expense		1,381			2,011			2,286			2,981			2,918			3,392			4,975
Litigation, remediation and refiling costs, net		(1,292	)		977			(30	)		9,316			3,607			(315	)		3,542
Depreciation and amortization		8,259			8,034			9,498			8,215			8,485			16,293			18,352
Interest income		(118	)		(92	)		15			(24	)		(25	)		(210	)		(30	)
Interest expense		3,343			3,325			3,248			2,933			144			6,668			239
Gain on divestiture		(2,622	)		—			—			—			—			(2,622	)		—
Other expense (income), net		(4,065	)		(1,704	)		1,388			1,669			(1,576	)		(5,769	)		1,820
(Benefit) provision for income taxes		435			128			169			(6,982	)		(201	)		563			(364	)
Net loss (income) attributable to noncontrolling interests		75			115			130			—			50			190			(286	)
Preferred dividend¹		2,519			2,438			1,781			1,722			21,476			4,957			32,006
Adjusted EBITDA (non-GAAP)	$	14,206		$	11,569		$	18,321		$	12,288		$	13,277		$	25,775		$	18,814

___________________________

¹ Includes preferred stock amortization costs accelerated due to Series A Preferred stock redemption in the second quarter of 2021.

	Three Months Ended June 30,						Six Months Ended June 30,
		2022			2021			2022			2021
Net Cash (used in) provided by operating activities	$	9,421		$	5,906		$	6,728		$	8,167
Add / (Less):
Capitalized software		(5,450	)		(5,917	)		(10,695	)		(10,959	)
Property and equipment		(419	)		(529	)		(573	)		(1,250	)
Free Cashflow		3,552			(540	)		(4,540	)		(4,042	)
Add / (Less): Litigation and remediation costs, net		1,471			(482	)		674			741
Add: Restructuring		1,642			2,238			4,433			4,509
Adjusted Free Cashflow	$	6,665		$	1,216		$	567		$	1,208

SYNCHRONOSS TECHNOLOGIES, INC.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(Unaudited) (In thousands)

	Three Months Ended June 30,						Six Months Ended June 30,
		2022			2021			2022			2021
GAAP Cloud Revenue	$	43,477		$	38,891		$	84,978		$	77,787
Increase / (Decrease) Change in Deferred Revenue		(4,074	)		(4,895	)		(7,721	)		(10,200	)
(Increase) / Decrease: Change in Unbilled Receivables & Contract Assets		(2,012	)		(83	)		(3,837	)		192
Invoiced Cloud Revenue	$	37,391		$	33,913		$	73,420		$	67,779

Invoiced Cloud Revenue is defined as GAAP revenue for Cloud disaggregated revenue stream, plus the period change in deferred revenue balance related to the Cloud revenue stream, less the period change in Unbilled Receivables and Contract Assets balance related to the Cloud revenue stream.

Synchronoss Technologies Reports Second Quarter 2022 Results