UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

SCHEDULE 14A

Proxy Statement Pursuant to Section 14(a) of the

Securities Exchange Act of 1934 (Amendment No. )

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Filed by the Registrant

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Filed by a Party other than the Registrant

CHECK THE APPROPRIATE BOX:

☐	Preliminary Proxy Statement

☐	Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2))

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Definitive Proxy Statement

☐	Definitive Additional Materials

☐	Soliciting Material Under Rule 14a-12

TTEC Holdings, Inc.

(Name of Registrant as Specified In Its Charter)

(Name of Person(s) Filing Proxy Statement, if Other Than the Registrant)

PAYMENT OF FILING FEE (CHECK ALL BOXES THAT APPLY):

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No fee required

☐	Fee paid previously with preliminary materials

☐	Fee computed on table in exhibit required by Item 25(b) per Exchange Act Rules 14a6(i)(1) and 0-11

Proxy Statement

NOTICE OF 2023 ANNUAL
MEETING OF STOCKHOLDERS

OUR VISION

We are transforming our company to help our clients transform theirs. Every interaction we have with our clients, their customers, our colleagues and the communities where we operate is guided by this vision and these values.

Purpose

Deliver humanity to business.

Vision

Leading the world’s most respected organizations to create and grow emotionally connected, valuable, lasting relationships.

Mission

Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

OUR VALUES

Lead every day

We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.

Seek first to understand

We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers and our colleagues.

Do the right thing

We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.

Act as one

We’re stronger together - one Company with one purpose and one team. We work together and have each others’ backs.

Reach for amazing

We are innovators who make amazing things possible. We spark creativity and never accept “can’t.”

Live life passionately

We believe in our purpose and live it with intensity. We celebrate, laugh and have fun together.

April 11, 2023

Dear Stockholders:

It is my pleasure to invite you to join us at the Annual Meeting of Stockholders of TTEC Holdings, Inc. The meeting will be held on Wednesday, May 24, 2023, at 10:00 a.m., Mountain Daylight Time, and will be conducted virtually. You will be able to attend the Annual Meeting, vote and submit your questions during the live webcast of the meeting by visiting www.virtualshareholdermeeting.com/TTEC2023 and entering the 16-digit control number included in our notice of internet availability within the proxy materials, on your proxy card or in the instructions that accompanied your proxy materials.

As permitted by the Securities and Exchange Commission (“SEC”), we are making our proxy materials available to our stockholders electronically via the Internet. In our business, we are focused on improving the engagement between our clients and their customers. Our aspirations with respect to our stockholders are no different. We believe electronic delivery expedites your receipt of materials, reduces the environmental impact of our Annual Stockholders Meeting, reduces costs significantly, and enhances our stockholders’ experience in accessing our information, understanding our business, and the way in which TTEC is governed and managed.

For additional information about the Annual Meeting, please see the Important Information About the Proxy Materials and Voting Your Shares section of this Proxy Statement.

PLEASE VOTE

Your vote is important. Whether or not you plan to attend the Annual Meeting via the webcast, we encourage you to read these materials carefully and promptly vote your shares. There are several ways you can vote: via the internet, by telephone, by mailing the enclosed proxy or by attending our Annual Stockholders Meeting virtually. Please vote as soon as possible to ensure that your vote is recorded promptly. If you hold shares in a brokerage account, your broker will not be able to vote your shares on most matters unless you provide your voting instructions.

On behalf of the Board of Directors and nearly 70,000 TTEC employees, thank you for your continued confidence in TTEC and our business.

Very truly yours,

KENNETH D. TUCHMAN

Chairman and Chief Executive Officer

TTEC Global Headquarters

9197 South Peoria Street

Englewood, Colorado 80112

Notice of 2023 Annual Meeting of Stockholders

Wednesday, May 24, 2023

10:00 a.m. Mountain Daylight Time

Join the webcast at www.virtualshareholdermeeting.com/TTEC2023.

ITEMS OF BUSINESS:

At the meeting, our stockholders will be asked to:

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Elect eight directors named in the Proxy Statement, for a term of one year;

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Ratify the appointment of PricewaterhouseCoopers LLP as our independent registered public accounting firm for fiscal year 2023;

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Approve an advisory vote on frequency of Say-on-Pay votes;

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Approve an advisory vote on Executive Compensation; and

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Transact such other business, including stockholder proposals, as may properly come before the meeting.

The meeting will also include a report on our financial results for fiscal year 2022, an overview of our 2022 ESG initiatives, and our outlook for the remainder of 2023.

RECORD DATE:

Only stockholders of record at the close of business on March 31, 2023, will be entitled to receive notice of, and to vote at, the 2023 Annual Stockholders Meeting. Our total shares outstanding on the Record Date are 47,253,110.

By Order of the Board of Directors

Margaret B. McLean

Corporate Secretary and General Counsel

Englewood, Colorado

April 11, 2023

Important Notice Regarding the Availability of Proxy Materials for the Annual Meeting to be held on May 24, 2023: This Notice of Annual Meeting and Proxy Statement and the 2022 Annual Report are available at ttec.com.

REVIEW YOUR PROXY STATEMENT AND VOTE IN ONE OF FOUR WAYS:
	VIA INTERNET Visit the website listed on your proxy card.	BY MAIL Sign, date and return your proxy card in the enclosed envelope.
	BY TELEPHONE Call the telephone number on your proxy card.	AT THE VIRTUAL MEETING Attend the Annual Meeting virtually and vote using the URL provided above.

ELECTION TO RECEIVE ELECTRONIC DELIVERY OF FUTURE ANNUAL MEETING MATERIALS. You can expedite delivery and avoid costly mailings by confirming in advance your preference for electronic delivery.

Table of Contents

PROXY STATEMENT EXECUTIVE SUMMARY	1
MATTERS TO BE VOTED ON AT THE 2023 ANNUAL MEETING	1
OUR COMPANY	2
2022 PERFORMANCE HIGHLIGHTS	3
CORPORATE GOVERNANCE HIGHLIGHTS	4
DIRECTOR EXPERIENCE	6
ESG: LIVING OUR VALUES	7
2023 BOARD NOMINEES	7
2022 EXECUTIVE COMPENSATION HIGHLIGHTS	9
GENERAL INFORMATION	10
IMPORTANT INFORMATION ABOUT THE PROXY MATERIALS AND VOTING YOUR SHARES	10
CORPORATE GOVERNANCE	14
Board Leadership Structure	14
Board Risk Oversight	16
Communications with The Board	17
Board Committees	17
Audit Committee	18
Compensation Committee	18
Nominating and Governance Committee	19
Security and Technology Committee	19
Executive Committee	20
Ethics Code for Executive and Financial Officers	20
Director Compensation Overview	21
AUDIT COMMITTEE REPORT	22
STOCK OWNERSHIP OF DIRECTORS, MANAGEMENT, AND CERTAIN BENEFICIAL OWNERS	24
TTEC Insider Trading Policy – Hedging/Pledging Restrictions	25
RELATED-PARTY TRANSACTIONS	26
EXECUTIVES AND EXECUTIVE COMPENSATION	26
TTEC Executive Officers

SEC Form DEF 14A filed by TTEC Holdings Inc.