Citizens Financial Group, Inc. (NYSE:CFG) today announced that Chris Emerson has been appointed Head of Investor Relations, effective August 1. Kristin Silberberg, who currently leads Investor Relations, will transition to serve as Chief Financial Officer of the Commercial Bank at that time.

"Chris brings a wealth of experience across Finance, including working closely with our Executive Committee and business leaders in his current Corporate Planning capacity and his previous role as CFO of the Consumer Bank. His leadership and broad finance and business insights will be invaluable as he engages with investors, analysts and other key stakeholders," said Chief Financial Officer Aunoy Banerjee. "Kristin has played a pivotal role over the past six years in shaping the company's investor communications through a period of significant market events and business transformation. Her focus on transparency and disciplined execution has strengthened Citizens' credibility with the investment community, differentiated the company's communications, and supported an improving valuation," said Banerjee.

Chris will also continue with his current role as the head of Corporate Planning and Enterprise Finance, with responsibility for the Financial Planning and Analysis for Citizens, which includes the strategic planning and annual budgeting processes.

Before joining Citizens, Chris held finance leadership roles in several banks, including Capital One, Barclays Bank and Citigroup.

About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the nation's oldest and largest financial institutions, with $227.9 billion in assets as of March 31, 2026. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a full-service customer contact center and the convenience of approximately 3,300 ATMs and approximately 1,100 branches in 14 states and the District of Columbia. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. More information is available at www.citizensbank.com or visit us on X, LinkedIn or Facebook.

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Peter Lucht - 781.655.2289

Citizens Financial Group Names Chris Emerson Head of Investor Relations