Verint Completes Acquisition of Conversocial
Verint® (NASDAQ:VRNT), The Customer Engagement Company™, today announced the completion of the previously announced transaction to acquire Conversocial, a leader in conversational customer experience delivered over messaging channels.
On August 10, Verint issued a release, Verint Expands its Cloud Platform Capabilities to Help Brands Accelerate Digital-First Customer Engagement, stating its intent to acquire the leading conversational messaging company.
In a recent Saddletree research note, Paul Stockford commented on the acquisition, "Verint enters this customer service market segment at an ideal time and with the potential to redefine the third-party messaging customer experience as it
