UBER - Earnings announcements

Trips grew 20% year-over-year and Gross Bookings grew 21% year-over-year on a constant currency basis Record GAAP Income from operations of $1.9 billion; Non-GAAP Operating Income of $1.9 billion, up 42% year-over-year GAAP Diluted EPS of $0.13; Non-GAAP EPS of $0.72, up 44% year-over-year Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended March 31, 2026. "As we highlighted at GO-GET, from innovative travel integrations to new ways to shop, we're continuing to deepen the role Uber plays in daily life," said Dara Khosrowshahi, CEO. "Reaching 50 million Uber One members is an exciting milestone as we execute against our platform strategy, with

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its first quarter 2026 financial results on Wednesday, May 6th at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's Inv

Quarterly trips grew 22% year-over-year and Gross Bookings grew 22% year-over-year Record quarterly GAAP Income from operations of $1.8 billion; Adjusted EBITDA of $2.5 billion, up 35% year-over-year Record quarterly operating cash flow of $2.9 billion and Free cash flow of $2.8 billion Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter and full year ended December 31, 2025. "Uber accelerated into another record-breaking quarter, with more than 200 million monthly users completing more than 40 million trips every day—our largest and most engaged consumer base ever," said Dara Khosrowshahi, CEO. "We enter 2026 with a rapidly growing topline, significant

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its fourth quarter and full year 2025 financial results on Wednesday, February 4th at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monit

Annualized recurring run-rate (ARR) grew 30%, crossing $2.0 billion as of September 30, 2025 Added approximately 7,500 net new Locations in third quarter 2025 Net income was $105 million and Adjusted EBITDA was $176 million in third quarter Toast (NYSE:TOST), the all-in-one digital technology platform built for restaurants, today reported financial results for the third quarter ended September 30, 2025. "Toast delivered another strong quarter - ARR grew 30% to over $2.0 billion, Adjusted EBITDA was $176 million, and we added approximately 7,500 net locations and now power 156,000 locations globally," said Toast CEO Aman Narang. "We have an incredible opportunity to drive sustained growt

Trips grew 22% year-over-year and Gross Bookings grew 21% year-over-year Income from operations of $1.1 billion; Adjusted EBITDA of $2.3 billion, up 33% year-over-year Operating cash flow of $2.3 billion and Free cash flow of $2.2 billion Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended September 30, 2025. "Uber's growth kicked into high gear in Q3, marking one of the largest trip-volume increases in the company's history," said Dara Khosrowshahi, CEO. "We're building on that momentum by investing in lifelong customer relationships, leaning into our local commerce strategy, and harnessing the transformative potential of AI and autonomy." "We

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its third quarter 2025 financial results on Tuesday, November 4th at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's

Trips and Gross Bookings grew 18% year-over-year Income from operations of $1.5 billion; Adjusted EBITDA of $2.1 billion, up 35% year-over-year Operating cash flow of $2.6 billion and Free cash flow of $2.5 billion(1) New $20 billion share repurchase authorization Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended June 30, 2025. "Our platform strategy is working, with record audience, frequency, and profitability across Mobility and Delivery," said Dara Khosrowshahi, CEO. "But we're still only beginning to unlock the platform's full potential, now with 20 autonomous partners around the world." "Today's announcement of a new $20 billion share re

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its second quarter 2025 financial results on Wednesday, August 6th at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's

Gross Bookings grew 14% year-over-year and 18% year-over-year on a constant currency basis Income from operations of $1.2 billion; Adjusted EBITDA of $1.9 billion, up 35% year-over-year Operating cash flow and Free cash flow of $2.3 billion Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended March 31, 2025. "We kicked off the year with yet another quarter of profitable growth at scale, with trips up 18% and even stronger user retention," said Dara Khosrowshahi, CEO. "Supported by the consistent strength of our core business, we continue to build towards the future, including five new autonomous vehicle announcements in just the last week." "We deli

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its first quarter 2025 financial results on Wednesday, May 7th at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's Invest

Added a record 28,000 net locations in 2024, ending the year with approximately 134,000 Locations Annualized recurring run-rate (ARR) increased 34% to over $1.6 billion as of December 31, 2024 Fourth quarter net income was $33 million and Adjusted EBITDA was $111 million Full year 2024 net income was $19 million and Adjusted EBITDA was $373 million Toast (NYSE:TOST), the all-in-one digital technology platform built for restaurants, today reported financial results for the fourth quarter and full year ended December 31, 2024. "Toast had a strong close to 2024, capping off a transformational year where we added a record 28,000 net locations, grew our recurring gross profit streams1 34%,

Gross Bookings grew 18% year-over-year and 21% year-over-year on a constant currency basis Income from operations of $770 million; Adjusted EBITDA of $1.8 billion, up 44% year-over-year Operating cash flow of $1.8 billion; Free cash flow of $1.7 billion Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter and full year ended December 31, 2024. "Uber ended 2024 with our strongest quarter ever, as growth accelerated across MAPCs, trips, and Gross Bookings," said Dara Khosrowshahi, CEO. "Our performance has been powered by rapid innovation and execution across multiple priorities, including the massive opportunity presented by autonomous vehicles. We enter

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its fourth quarter and full year 2024 financial results on Wednesday, February 5th at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monit

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its third quarter 2024 financial results on Thursday, October 31st, at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's I

Gross Bookings grew 19% year-over-year and 21% year-over-year on a constant currency basis Income from operations of $796 million; Adjusted EBITDA of $1.6 billion, up 71% year-over-year Operating cash flow of $1.8 billion; Free cash flow of $1.7 billion Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended June 30, 2024. "Uber's growth engine continues to hum, delivering our sixth consecutive quarter of trip growth above 20 percent, alongside record profitability," said Dara Khosrowshahi, CEO. "The Uber consumer has never been stronger--more people are using the platform, and more frequently, than ever before--while drivers and couriers earned a new

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its second quarter 2024 financial results on Tuesday, August 6th at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's I

Trips grew 21% year-over-year; MAPCs and monthly trips per MAPC grew 15% and 6% year-over-year, respectively Gross Bookings grew 20% year-over-year and 21% year-over-year on a constant currency basis Income from operations of $172 million; Adjusted EBITDA of $1.4 billion, up 82% year-over-year Operating cash flow of $1.4 billion; Free cash flow of $1.4 billion Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended March 31, 2024. "Our results this quarter once again demonstrate our ability to deliver consistent, profitable growth at scale," said Dara Khosrowshahi, CEO. "More than 7 million people now choose to earn flexibly on Uber every month, with

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its first quarter 2024 financial results on Wednesday, May 8th at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's Inv

Fourth quarter trips and monthly active platform consumers grew 24% and 15% year-over-year, respectively Fourth quarter Gross Bookings grew 22% year-over-year and 21% year-over-year on a constant currency basis Fourth quarter net income of $1.4 billion; Income from operations of $652 million; Record Adjusted EBITDA margin Fourth quarter operating cash flow of $823 million; Free cash flow of $768 million Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter and full year ended December 31, 2023. "2023 was an inflection point for Uber, proving that we can continue to generate strong, profitable growth at scale," said Dara Khosrowshahi, CEO. "Our audiences a

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its fourth quarter 2023 financial results on Wednesday, February 7th at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Investor Update Uber will also host a virtual Investor Update on Wednesday, February 14th at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). The event is expected to last approximately 90 minutes. Uber's executive leadership team will present an updated view of the co

Trips and monthly active platform consumers growth accelerated to 25% and 15% year-over-year, respectively Gross Bookings grew 21% year-over-year and 20% year-over-year on a constant currency basis Net income of $221 million; Income from operations of $394 million; Adjusted EBITDA margin at all-time high Operating cash flow of $966 million; Free cash flow of $905 million Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended September 30, 2023. Financial Highlights for Third Quarter 2023 Gross Bookings grew 21% year-over-year ("YoY") to $35.3 billion, or 20% on a constant currency basis, with Mobility Gross Bookings of $17.9 billion (+31% YoY or +

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its third quarter 2023 financial results on Tuesday, November 7th at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's

Gross Bookings grew 16% year-over-year and 18% year-over-year on a constant currency basis Net income of $394 million; Income from operations of $326 million; Adjusted EBITDA margin at all-time high Operating cash flow of $1.2 billion; Record quarterly free cash flow of $1.1 billion Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended June 30, 2023. Financial Highlights for Second Quarter 2023 Gross Bookings grew 16% year-over-year ("YoY") to $33.6 billion, or 18% on a constant currency basis, with Mobility Gross Bookings of $16.7 billion (+25% YoY or +28% YoY constant currency) and Delivery Gross Bookings of $15.6 billion (+12% YoY or +14% YoY

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its second quarter 2023 financial results on Tuesday, August 1st at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's I

Gross Bookings grew 19% year-over-year and 22% year-over-year on a constant currency basis Mobility and Delivery Adjusted EBITDA margins at all-time quarterly highs Operating cash flow of $606 million; Record free cash flow of $549 million Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended March 31, 2023. Financial Highlights for First Quarter 2023 Gross Bookings grew 19% year-over-year ("YoY") to $31.4 billion, or 22% on a constant currency basis, with Mobility Gross Bookings of $15.0 billion (+40% YoY or +43% YoY constant currency) and Delivery Gross Bookings of $15.0 billion (+8% YoY or +12% YoY constant currency). Trips during the quarter

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its first quarter 2023 financial results on Tuesday, May 2 at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's Investo

Gross Bookings grew 19% year-over-year and 26% year-over-year on a constant currency basis Mobility Gross Bookings, Adjusted EBITDA and Adjusted EBITDA margin at all-time quarterly highs Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter and full year ended December 31, 2022. Financial Highlights for Fourth Quarter 2022 Gross Bookings grew 19% year-over-year ("YoY") to $30.7 billion, or 26% on a constant currency basis, with Mobility Gross Bookings of $14.9 billion (+31% YoY or +37% YoY constant currency) and Delivery Gross Bookings of $14.3 billion (+6% YoY or +14% YoY constant currency). Trips during the quarter grew 19% YoY to 2.1 billion, an all-t

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its fourth quarter 2022 financial results on Wednesday, February 8th at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's

Gross Bookings grew 26% year-over-year and 32% year-over-year on a constant currency basis Mobility Gross Bookings, Adjusted EBITDA and Adjusted EBITDA margin at all-time quarterly highs Operating cash flow of $432 million; Free cash flow of $358 million Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended September 30, 2022. Financial Highlights for Third Quarter 2022 Gross Bookings grew 26% year-over-year ("YoY") to $29.1 billion, or 32% on a constant currency basis, with Mobility Gross Bookings of $13.7 billion (+38% YoY or +45% YoY constant currency) and Delivery Gross Bookings of $13.7 billion (+7% YoY or +13% YoY constant currency). Trips dur

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its third quarter 2022 financial results on Tuesday, November 1, 2022 at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's

Gross Bookings reached an all-time high of $29.1 billion, up 33% year-over-year Net loss of $2.6 billion with a $1.7 billion net headwind relating to Uber's equity investments Adjusted EBITDA of $364 million Operating cash flow of $439 million; Free cash flow of $382 million Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended June 30, 2022. Financial Highlights for Second Quarter 2022 Gross Bookings grew 33% year-over-year ("YoY") to $29.1 billion, or 36% on a constant currency basis, with Mobility Gross Bookings of $13.4 billion (+55% YoY or +57% YoY constant currency) and Delivery Gross Bookings of $13.9 billion (+7% YoY or +12% YoY constant cur

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its second quarter 2022 financial results on Tuesday, August 2, 2022 at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's

Gross Bookings of $26.4 billion, up 35% year-over-year, and above the high-end of the guidance range Net loss of $5.9 billion with a $5.6 billion headwind relating to Uber's equity investments Adjusted EBITDA of $168 million, with Mobility margins at an all time high and Freight reaching Adjusted EBITDA profitability Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended March 31, 2022. Financial Highlights for First Quarter 2022 Gross Bookings grew 35% year-over-year ("YoY") to $26.4 billion, or 39% on a constant currency basis, with Mobility Gross Bookings of $10.7 billion (+58% YoY) and Delivery Gross Bookings of $13.9 billion (+12% YoY). Trips

Uber Technologies, Inc. (NYSE:UBER) will release its first quarter 2022 financial results on Wednesday, May 4, 2022 at 4:00 a.m. Pacific Time (7:00 a.m. Eastern Time). The company will then hold its quarterly conference call at 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time). The call was originally scheduled for 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time), but was rescheduled to provide a more timely update on the company's performance and guidance before the market opens. A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days.

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its first quarter 2022 financial results on Wednesday, May 4, 2022 at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company's In

Gross Bookings of $25.9 billion, up 51% year-over-year and at the high end of the guidance range Net income of $892 million, including a $1.4 billion net benefit relating to Uber's equity investments Adjusted EBITDA of $86 million was above the guidance range, with Delivery reaching Adjusted EBITDA profitability for Q4 Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter and full year ended December 31, 2021. Financial Highlights for Fourth Quarter 2021 Gross Bookings grew 51% year-over-year ("YoY") to $25.9 billion, or 50% on a constant currency basis, with Mobility Gross Bookings of $11.3 billion (+67% YoY) and Delivery Gross Bookings of $13.4 billio

Announces Date of Fourth Quarter 2021 Results Conference Call Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its fourth quarter and full-year 2021 financial results on Wednesday, February 9, 2022, at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time). The following day on February 10, 2022, Uber will host an Investor Day with financial analysts and institutional investors, starting at 8 a.m. Pacific Time, from its San Francisco headquarters. Uber's executive leadership team will present an updated view of the company's long-term strategy and capital allocation plans, followed by a live Q&A. A live webcast of the earnings conference call and Investor D

Gross Bookings reached an all-time high of $23.1 billion, up 57% year-over-year Net loss of $2.4 billion with a $2.0 billion net headwind from revaluation of Uber's equity investments Adjusted EBITDA of +$8 million with Mobility margins at 5.5% of GB and Delivery approaching breakeven Uber Technologies, Inc. (NYSE:UBER) today announced financial results for the quarter ended September 30, 2021. Financial Highlights for Third Quarter 2021 Gross Bookings grew 57% year-over-year ("YoY") to $23.1 billion, or 53% on a constant currency basis, with Mobility Gross Bookings of $9.9 billion (+67% YoY) and Delivery Gross Bookings of $12.8 billion (+50% YoY). Trips during the quarter grew 39% Yo

Uber Technologies, Inc. (NYSE:UBER) will hold its quarterly conference call to discuss its third quarter 2021 financial results on Thursday, November 4, 2021 at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time). A live webcast of the conference call and earnings release materials can be found on Uber's Investor Relations website at investor.uber.com. A replay of the conference call will be accessible for at least 90 days. Disclosure Information Uber uses and intends to continue to use its Investor Relations website as a means of disclosing material nonpublic information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor the company'