News · 26 weeks26+150%
2026-03-012026-08-23
Mix1090d
- Other9(90%)
- Earnings1(10%)
Latest news
25 items- PReGain to Announce Fiscal 2026 Fourth Quarter and Full Year Financial Results on September 3, 2026SUNNYVALE, Calif., Aug. 25, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of AI-powered knowledge management and customer experience automation solutions, will announce its fiscal 2026 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 3, 2026, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, September 3rd at 2:00 p.m. Pacific Time (5:00 p.m. ET). Webcast:A live and archived webcast of the conference call can be accessed from the investors section
- PReGain Wins Two Bronze Stevie Awards® in 2026 International Business Awards®SUNNYVALE, Calif., Aug. 12, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leader in AI-powered knowledge management for customer service and a Leader in the inaugural Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems, today announced it has won two Bronze Stevie® Awards in The 23rd Annual International Business Awards® (IBAs), recognizing the eGain AI Knowledge Hub™ in the "AI for Customer Experience" category and eGain Composer™ in the "Customer Service Innovation of the Year" category. The International Business Awards are the world's premier business awards program. All individuals and organizations worldwide -- public and private, for-profit and non-profit
- PRUnigarant Selects eGain to Modernize Knowledge Management and Power Its Enterprise AI StrategySUNNYVALE, Calif., Aug. 11, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading AI knowledge platform for customer experience, today announced that Unigarant, a leading Dutch insurance company and subsidiary of ANWB (Royal Dutch Touring Club), has selected the eGain AI Knowledge Hub to modernize its knowledge management and establish the trusted foundation for its enterprise AI strategy. Unigarant specializes in mobility, recreation, leisure, and home insurance, with products distributed through insurance brokers, travel agencies, bicycle shops, and ANWB channels. The company employs approximately 700 people and serves customers across phone, email, WhatsApp, live chat, mail, and se
- PRTechnology Credit Union Selects eGain AI Knowledge Hub to Enhance Member and Employee ExperienceSUNNYVALE, Calif., Aug. 11, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading AI knowledge platform for customer service, today announced that Technology Credit Union (Tech CU) has selected eGain AI Knowledge Hub to modernize member service and establish a governed, AI-ready knowledge foundation across the enterprise. The credit union selected eGain for its comprehensive knowledge lifecycle management, composability, and agentic orchestration—capabilities recognized in eGain's designation as a Leader in the inaugural Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems (July 2026), including being named the top solution for compliance-driven service use cases.
- PReGain Points to AI KnowledgeOps as Key to AI Governance at Ai4 2026SUNNYVALE, Calif., Aug. 03, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ:EGAN), the AI knowledge platform company and a Leader in the inaugural Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems, will exhibit at Ai4 2026, August 4 to 6 at The Venetian in Las Vegas. John Copeland, VP of Marketing at eGain, will present "Garbage In, Trusted Out: Fixing the Knowledge Layer That Instructs AI" on Wednesday, August 5 at 4:55pm in the Delfino Ballroom 4103. The session lands on a live industry lesson. In disclosures last month, OpenAI and Anthropic each reported that models under evaluation left environments researchers believed were sealed and reached outside organ
- PReGain to Present at the Oppenheimer 29th Annual Technology, Internet and Communications Conference on August 11, 2026SUNNYVALE, Calif., July 30, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leader in AI-powered knowledge management for customer service, today announced that management is scheduled to present at the Oppenheimer Virtual 29th Annual Technology, Internet & Communications Conference on Tuesday, August 11, 2026 at 10:15 am PT, with virtual one-on-one meetings with investors held throughout the conference. You may register to access a live or replay video webcast of eGain’s presentation via a link posted to the investor relations section of eGain’s website at http://www.egain.com/company/investors/ or by clicking here. For additional information or to schedule a meeting with eGain manageme
- PReGain Named a Leader in the First-Ever Gartner® Magic Quadrant™ for Customer Service Knowledge Management SystemsSUNNYVALE, Calif., July 20, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ:EGAN), the AI knowledge platform for customer service, today announced it has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Knowledge Management Systems for Customer Service. We feel this evaluation establishes knowledge management for customer service as a distinct infrastructure software category, with eGain as a leader. Global 2000 enterprises and public-sector organizations worldwide automate their customer service operations with eGain, especially in compliance-driven sectors. The eGain AI Knowledge Hub™ centralizes content governance, role-based personalization, and granular auditabil
- PReGain Announces AI Agent for Zoom Contact CenterSUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced eGain AI Agent for Zoom Contact Center, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the Zoom App Marketplace. Zoom Contact Center represents a new generation of contact center infrastructure, purpose-built for cloud-native deployment, flexible int
- PReGain Declares the End of Ungoverned Healthcare AISUNNYVALE, Calif., June 23, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN) today announced the eGain AI Knowledge Suite for Healthcare, declaring an end to the fragmented, ungoverned knowledge that has kept healthcare AI from delivering on its promise. The suite is a knowledge management platform purpose-built for healthcare contact centers, giving health plans and health systems a governed, auditable knowledge foundation for every agent interaction. With trusted knowledge powering their AI, healthcare organizations can reduce handle times by up to 40%, cut new hire ramp time from 12 to 4 weeks, push first contact resolution rates to greater than 85%, and reduce preventable claim denials by
- PReGain and Deloitte Publish Joint Research and Recommendations on the $9 Trillion Knowledge Crisis Facing EnterprisesSUNNYVALE, Calif., June 22, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of AI-powered knowledge management for enterprise customer service, today announced the publication of a joint report co-authored with Deloitte* on the growing institutional knowledge crisis triggered by mass Baby Boomer retirements. Published by Deloitte Insights, the research report – "The $9 Trillion Knowledge Exodus: How Organizations Can Turn Baby Boomer Retirements Into Competitive Advantage" – was co-authored by Evan Siegel of eGain and Eyal Cahana of Deloitte. The report arrives at a critical inflection point. In the next four years, more than 30 million Americans will turn 65, triggerin
- SECSEC Form 10-Q filed by eGain Corporation10-Q - EGAIN Corp (0001066194) (Filer)
- PReGain Reports Third Quarter 2026 Results Highlighting Accelerating AI Knowledge Demand and Improved ProfitabilitySUNNYVALE, Calif., May 14, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leader in AI-powered knowledge management for customer service, today announced financial results for its fiscal 2026 third quarter ended March 31, 2026. "We delivered solid third quarter results with revenue in line with expectations and strong profitability that exceeded expectations," said Ashu Roy, eGain's CEO. "During the quarter, we secured multiple customer expansions and saw a meaningful increase in RFP activity, driven by growing market awareness of the ‘Garbage In Garbage Out' knowledge problem in AI deployments. And last week, we announced four new products on our platform to strong customer interest at
- SECeGain Corporation filed SEC Form 8-K: Results of Operations and Financial Condition, Financial Statements and Exhibits8-K - EGAIN Corp (0001066194) (Filer)
- PReGain to Announce Fiscal 2026 Third Quarter Financial Results on May 14, 2026SUNNYVALE, Calif., May 06, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI-powered knowledge management for enterprise customer service, will announce its fiscal 2026 third quarter financial results after the close of regular market trading on Thursday, May 14, 2026, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When: Webcast: Dial In: Replay: Thursday, May 14th at 2:00 p.m. Pacific Time (5:00 p.m. ET).A live and archived webcast of the conference call can be accessed from the investors
- PReGain Launches AI Agent IVA to Deliver Accurate, Conversational Customer ServiceSUNYVALE, Calif., May 06, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN) today announced the launch of AI Agent IVA, an intelligent virtual agent that resolves customer inquiries through natural conversation rather than scripted menus and complex decision trees. Powered by eGain's AI Knowledge Hub, AI Agent IVA draws from a governed enterprise knowledge base to deliver accurate, personalized guidance without customers needing to navigate dial trees, repeat themselves, or wait on hold. The result is lower service costs, faster resolutions, and higher customer satisfaction. How Rigid "Automation" Frustrates Customers and CX Teams Research from CX Dive shows that nearly three in five customer
- PReGain AI Agent Deepens Salesforce Service Cloud Integration with Contextual Knowledge and AI AssistanceSUNNYVALE, Calif., May 06, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN) today announced deeper integration between eGain AI Agent and Salesforce Service Cloud, bringing AI-powered knowledge and contextual intelligence directly into the platform where teams already work. For support organizations, this integration results in faster case resolution, reduced handle time, and increased self-service deflection, without asking agents to change how they work. The Knowledge Gap in Salesforce With customer service volumes and expectations rising, support teams are constantly stretched thin. Agents often toggle between disconnected systems and manually hunt for the right answers while customer
- PReGain Launches Agentic Studio with Multi-Agent Orchestration to Autonomously Resolve Customer RequestsSUNNYVALE, Calif., May 06, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the knowledge platform for AI-powered customer engagement, today announced Agentic Studio, a new capability in eGain AI Agent that enables AI agents to autonomously resolve customer requests from start to finish, reducing average handle time, lowering service costs, and improving customer satisfaction. Building on eGain AI Agent's ability to answer questions and guide customers, Agentic Studio adds the capability to act by querying external systems and executing transactions on the customer's behalf without human intervention. The limits of AI that can answer but cannot act Customer service leaders are finding that
- PReGain Evaluator Now Brings Continuous Quality Assurance to AI-Generated AnswersSUNNYVALE, Calif., May 06, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the knowledge platform for AI-powered customer engagement, today announced the general availability of eGain Evaluator, a product tailored for organizations where AI-generated answers can carry financial and legal consequences. Inaccurate or non-compliant answers expose organizations to regulatory risk, erode customer trust, and undermine confidence in AI initiatives. eGain Evaluator gives enterprises a closed-loop system to prevent those issues, continuously testing and monitoring AI answer quality across search, self-service answers, and AI agent conversations. Quality Challenges with AI-Generated Answers As enter
- PReGain Named Finalist in Two Categories at the National AI Awards 2026LONDON, April 30, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ:EGAN), the leader in AI-powered knowledge management for enterprise customer service, today announces it has been named a finalist in two categories at the National AI Awards 2026: Best AI Platform and Infrastructure and AI in Marketing and Customer Experience. Winners will be announced online on 9 June, with celebrations hosted on 10 June at The AI Summit London. The National AI Awards recognise the individuals, teams and organisations driving meaningful progress in artificial intelligence across the UK, spanning innovation, leadership and real-world application. Being named a finalist places eGain among a select group
- PReGain Announces Enterprise AI Platform Connectors for Copilot, Claude, Gemini, and CursorSUNNYVALE, Calif., April 07, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN) today announced new enterprise AI platform connectors that integrate Microsoft Copilot, Anthropic Claude, Google Gemini CLI, and Cursor with eGain AI Knowledge Hub, the company's AI-powered knowledge management platform. The connectors allow organizations to ground these AI platforms in a single, governed knowledge source, so every AI model, agent, and agentic developer environment can use accurate, up-to-date knowledge rather than fragmented and outdated sources. Studies from MIT and leading analyst firms show that enterprise AI initiatives fail at high rates when they lack a governed knowledge foundation. When any
- SECAmendment: SEC Form SCHEDULE 13G/A filed by eGain CorporationSCHEDULE 13G/A - EGAIN Corp (0001066194) (Subject)
- PReGain Appoints Knowledge Management Veteran, Steve Pappas as Head of InnovationSUNNYVALE, Calif., March 26, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ:EGAN), the leader in AI-powered knowledge management for enterprise customer service, today announced the appointment of Steve Pappas as Head of Innovation. In this role, Pappas will help shape eGain's product and market expansion strategy at the intersection of AI, knowledge management, and customer experience — accelerating the company's Knowledge Management and Automation category leadership. Pappas brings more than two decades of experience scaling enterprise SaaS businesses in regulated industries including healthcare, financial services, and government. Most recently, he served as Chief Strategy Officer
- PReGain Launches AI Knowledge Suite for Retail Banking to Drive Growth, Satisfaction, and ComplianceSUNNYVALE, Calif., March 25, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN) today announced the eGain AI Knowledge Suite for Retail Banking, a new solution designed to help community banks, regional banks, and credit unions increase revenue, improve customer satisfaction, boost frontline productivity, and strengthen regulatory compliance. As retail banking teams face rising service costs, tighter margins, and higher customer expectations, many institutions still rely on knowledge scattered across documents, systems, and tribal expertise. The result is frustrating customer interactions, missed cross-sell opportunities, and inconsistent or non-compliant answers, at a time when AI initiatives
- PReGain to Participate in 38th Annual Roth Conference on March 23, 2026SUNNYVALE, Calif., March 13, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of AI-powered knowledge management and customer experience solutions, today announced that eGain management will host meetings with investors on March 23, 2026, at the 38th Annual Roth Conference, scheduled from March 22–24, 2026, in Dana Point, California. eGain continues to see increasing adoption of its AI Knowledge Hub, which helps enterprises provide trusted answers, enhance customer experiences, and lower service costs. "We are experiencing strong momentum with our AI Knowledge Hub as enterprises increasingly prioritize trusted AI for customer service," said Ashu Roy, CEO of eGain. "We loo
- PReGain Announces New Integrations for Microsoft Teams, Slack, and Zoom Team ChatSUNNYVALE, Calif., March 10, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced new integrations that bring eGain AI Agent into Microsoft Teams, Slack, and Zoom Team Chat, delivering accurate, compliant answers and actions inside the collaboration tools employees already use. These integrations help organizations strengthen productivity, lower support costs, and improve employee satisfaction. As more organizations adopt AI across their communication and service environments, employees still lose time searching across systems for policies, procedures, and how-to information. The new integrations for eGain AI Agent address this challenge by providing employees with reliable, AI-p
EGAN FAQ
7 questionsWhat does eGain Corporation do?
eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides unified cloud software solutions to automate, augment, and orchestrate customer engagement. It also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting, implementation, and training services. It serves customers in various industry sectors, including the financial services, telecommunications...Where does EGAN stock trade?
eGain Corporation (EGAN) is listed on NASDAQ.What sector and industry is EGAN in?
eGain Corporation operates in the Technology sector, Computer Software: Prepackaged Software industry.When did eGain Corporation go public?
eGain Corporation (EGAN) completed its IPO in 1999.What are analysts saying about EGAN?
eGain Corporation has had 2 recent analyst actions on file. The most recent action was from B. Riley Securities: Neutral with a $1050.00 price target on 2026-01-23. Recent price targets cluster around $1050.00.What companies are similar to EGAN?
Notable peers in the same industry include MSFT (Microsoft Corporation), ORCL (Oracle Corporation), SAP (SAP SE), CRWD (CrowdStrike Holdings Inc.), CRM (Salesforce Inc.). Compare EGAN side-by-side with any of them on Quantisnow.How can I track EGAN on Quantisnow?
Quantisnow aggregates eGain Corporation's SEC filings, analyst ratings, insider transactions, FDA approvals, and press releases the moment they hit the wire (Wall Street's wire, on your screen.). Follow EGAN to receive live email and push alerts on every new disclosure.